Just got this email from the Saints. After the fiasco on Friday night, they wanted to make sure all season ticket holders know exactly how to tear their tickets from the page. It even comes with a handy diagram. If you're a season ticket holder, I suggest making sure you brush up. If you're not, you might want to learn now so that in the event you actually do become one, you won't be caught off guard.
Dear Valued Saints Season Ticket Holder,
Some attendees of Friday night's preseason game against the Bengals had trouble entering the Superdome due to missing bar codes. Please be advised that when tearing the ticket along the perforation, the barcode at the bottom of the ticket must remain attached to the top portion of the ticket as shown in the image below:
As in previous seasons, the perforation above the barcode is a safety measure to ensure the validity of the ticket in the event the Superdome's scanning system is ever temporarily out of service.
We apologize for any confusion regarding this matter, and if you have any further questions, please do not hesitate to contact us at (504) 731-1700. Your enjoyment of the game day experience is our priority. Thank you again for your continued support of the New Orleans Saints, and we look forward to seeing you in the Dome in 2009!
New Orleans Saints Ticket Office
I love how they give you the option to call them in case you have any more questions. As if there could possibly be any confusion remaining.